Frequently Asked Questions
Everything you need to know about your next luxury timepiece.
Are your watches authentic and original?
Yes, every watch sold on our store is 100% authentic and comes with a certificate of authenticity and the original manufacturer's packaging.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping options for those who need their timepiece sooner.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition for a full refund.
Do the watches come with a warranty?
All our watches include a minimum 2-year international warranty that covers manufacturing defects and movement issues.
How do I adjust the strap or bracelet?
Most of our metal bracelets come with a link removal tool. Alternatively, you can visit any local jeweler or watch specialist to have it sized perfectly to your wrist.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm.